1. Introduction

Seniors.mx ("we," "our," "us") is committed to protecting the privacy and security of personal information shared with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide through our forms.
Care-Related Information: Details about care needs, preferences, budget, timeline, and family situations shared during consultations.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.
Device Information: Browser type, operating system, and IP address collected automatically.

3. How We Use Your Information

To provide personalized care navigation and referral services
To respond to your inquiries and consultation requests
To match you with appropriate care providers in our network
To improve our website and services
To communicate updates relevant to your care search
To comply with legal obligations

4. Information Sharing

We may share your information with:

Care Providers: When you request introductions or referrals, relevant information is shared with the selected providers to facilitate the care process.
Service Partners: Trusted partners who assist in operating our website and conducting our business.
Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for data processing
Object to certain uses of your information

To exercise these rights, please use the contact form on our website.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please reach out through the contact form on our website.

Location: Tijuana, Baja California, Mexico